Clear, fair terms for using the site and purchasing ERC products.
Welcome to ERC (Explore Rebel Create). These Terms of Service govern your use of our website, products, and services. By using ERC, you agree to these terms. We've written them in plain English so they are easy to understand.
By accessing or using our website, purchasing our products, or engaging with our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you don't agree with these terms, please don't use our services.
We may update these terms from time to time. We'll notify you of significant changes, and your continued use constitutes acceptance of the updated terms.
You may use our services for lawful purposes only. You agree not to:
To access certain features, you may need to create an account. You agree to:
We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.
All orders are subject to acceptance by ERC. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product information, or suspected fraudulent activity.
All prices are in USD and subject to change without notice. We strive for accuracy but errors may occur. If we discover a pricing error after you've placed an order, we'll contact you with options.
Payment is due at the time of purchase. We accept major credit cards and other payment methods as displayed on our website. By providing payment information, you represent that you're authorized to use the payment method.
You're responsible for any applicable taxes, duties, or customs fees.
Every ERC garment is produced after purchase to maintain a more intentional process and reduce waste. Orders typically ship within 5–10 business days.
For detailed shipping information, see our Shipping Policy.
We accept returns or exchanges on unworn, unwashed items within 30 days of delivery. Items must be in original condition. Customers are responsible for return shipping unless the item arrives damaged or incorrect.
For detailed return information, see our Returns Policy.
All content on our website, including text, graphics, logos, images, and software, is owned by ERC or our licensors and protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works of our content without written permission. You may use our content for personal, non-commercial purposes only.
The ERC name, logo, and product names are trademarks of ERC. You may not use our trademarks without prior written consent.
If you submit content to us (reviews, photos, comments, etc.), you grant ERC a non-exclusive, royalty-free, worldwide license to use, modify, and display that content in connection with our business.
You represent that any content you submit is original, accurate, and doesn't violate any third-party rights.
We reserve the right to remove any user-generated content that violates these terms or is otherwise inappropriate.
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our services, you consent to our privacy practices.
Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
We don't guarantee that our services will be uninterrupted, error-free, or completely secure. We're not responsible for any damages resulting from your use of our services.
To the fullest extent permitted by law, ERC's liability for any claims arising from these terms or your use of our services is limited to the amount you paid for the specific product or service that gave rise to the claim.
We're not liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
You agree to indemnify and hold ERC harmless from any claims, damages, or expenses arising from your violation of these terms, your use of our services, or your violation of any rights of others.
We prefer to resolve disputes amicably. If you have a concern, please contact us first at hello@explorerebelcreate.com.
Any disputes that cannot be resolved informally will be handled under the laws of the Province of Alberta and the applicable federal laws of Canada.
You waive your right to participate in class action lawsuits or class-wide arbitrations.
These terms are governed by the laws of the Province of Alberta and the applicable federal laws of Canada, without regard to conflict of law principles. Any legal action must be brought in the courts located in Alberta, Canada.
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
If you have questions about these Terms of Service, contact us:
We believe in clear communication. If anything isn't clear, we're here to help.
Contact Us